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StoreProtect™

StoreProtect™ – Protection for Your Stored Goods


Simple, affordable protection for the things you store
When you store with Drive‑Up, you need to make sure your belongings are protected against the unexpected. StoreProtect™ is our enhanced liability protection that covers your items for their full replacement value while they’re stored with us.

It’s fast, simple, and added directly to your booking.

Why customers choose StoreProtect™
  • New‑for‑old replacement – damaged items are replaced with brand‑new equivalents.
  • No excess – you don’t pay anything if you need to make a claim.
  • Instant cover – activated the moment your rental starts.
  • No insurance forms – StoreProtect isn’t insurance; it’s a protection plan built for self‑storage.
  • Fast claims handling – handled directly by the StoreProtect team.

What StoreProtect™ covers
StoreProtect protects your belongings against:
  • Theft or attempted theft
  • Fire, smoke, explosion
  • Flooding and water damage
  • Storm damage
  • Vandalism
  • Vermin (excluding gradual damage)
  • Accidental damage caused by the facility

If something happens, StoreProtect replaces your items with brand‑new equivalents, up to the value you choose.

Why you need protection
Most home insurance policies do not cover items stored in a self‑storage facility.
Even if they do, they often exclude:
  • Business items
  • Tools
  • Stock
  • High‑value goods
  • Damage caused by the facility

StoreProtect gives you simple, purpose‑built protection without the hassle of dealing with insurers.

How claims work
If something happens:
  1. Contact StoreProtect directly.
  2. Provide a list of affected items and photos.
  3. StoreProtect assesses the claim.
  4. You receive new‑for‑old replacements or a cash settlement.
There’s no excess, no long forms, and no dealing with insurance companies.

What’s not covered
StoreProtect does not cover:
  • Cash, jewellery, watches, or precious metals
  • Illegal goods
  • Perishable items
  • Vehicles
  • Damage caused by poor packing
  • Gradual deterioration (rust, mould, damp from improper packing)

If you’re unsure, just ask us.

Add StoreProtect™ when you book
You’ll be asked to select your protection level during the online booking process.
It takes seconds and ensures your belongings are fully protected from day one.